On the day
Check in attendees
Open Check-in from the event dashboard when ticket check-in is enabled.
- Open the scanner on the device you will use at the entrance. Download the ticket list, then start the camera and allow access when prompted.
- Scan an attendee’s QR code and read the result before admitting them. Watch for duplicate, invalid, or canceled tickets.
- For offline use, download the event ticket list while connected and follow the scanner’s offline controls.
- Use the back button to return to the dashboard.
Good to know
Check-in is disabled for RSVP-only events. Test your camera and a ticket before doors open. The saved-list age is shown on the scanner. While online and visible, the list refreshes every minute and when you return to the page. Lists older than five minutes show a warning. Offline changes and other devices’ scans are unavailable; pending admissions are provisional until synced. Sync pending scans before switching events.