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On the day

Check in attendees

Open Check-in from the event dashboard when ticket check-in is enabled.

  1. Open the scanner on the device you will use at the entrance. Download the ticket list, then start the camera and allow access when prompted.
  2. Scan an attendee’s QR code and read the result before admitting them. Watch for duplicate, invalid, or canceled tickets.
  3. For offline use, download the event ticket list while connected and follow the scanner’s offline controls.
  4. Use the back button to return to the dashboard.

Good to know

Check-in is disabled for RSVP-only events. Test your camera and a ticket before doors open. The saved-list age is shown on the scanner. While online and visible, the list refreshes every minute and when you return to the page. Lists older than five minutes show a warning. Offline changes and other devices’ scans are unavailable; pending admissions are provisional until synced. Sync pending scans before switching events.

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