Help center

Make your event feel effortless.

Choose a guide, from your first invitation to the last check-in.

Invite and track

Share your organization’s public event page

Let guests find selected upcoming events through one organization page, when this feature is included in your access.

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Plan your event

Reuse event setup and create a series

When enabled for your organization, Event blueprints saves time on your next event.

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Plan your event

Give guests one place for event details

The private guest hub brings your invitation, tickets, agenda, calendar, and arrival information together without another account.

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Invite and track

Schedule useful follow-ups

When enabled, one-time follow-ups help invitees reply and prepare without repeated manual sends.

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Event day

Print attendee badges

When available, create simple name badges for attending guests.

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After the event

Create attendance certificates

When available, acknowledge recorded event check-in with a printable certificate.

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After the event

Collect post-event feedback

When available, collect a short rating and optional comment from attending parties.

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For guests

Find a lost invitation

Recover private invitation and ticket links without creating an account.

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Invite and track

Messages and delivery status

Send relevant updates and check delivery in Invitations & Links.

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Essentials

Get started

Create a workspace and take your first event from draft to invitations.

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Essentials

Your organization and account

An organization keeps your events and people together. Account settings manage your own sign-in.

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Plan your event

Event settings and attendance

Open Setup → Event settings to configure the date, location, and response requirements.

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Invite and track

Personal invitations

Use Invitations & Links when you know who you want to invite.

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Plan your event

Import invitations, meals, and sessions

Start with the downloadable spreadsheet for the type of information you want to import.

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Plan your event

Build an agenda and session choices

Use the agenda in Setup to arrange the event’s timeline.

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Plan your event

Custom RSVP questions

Ask for the details that matter to your event, without making every guest answer irrelevant questions.

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Invitations and replies

Individual guest details

Let additional guests review their own details after their party lead has submitted the RSVP.

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Plan your event

Tables and rooms

Keep parties together with organizer-managed seating or room assignments.

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Plan your event

Meals and dietary information

Offer meal choices when catering needs individual selections.

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Invite and track

RSVPs and the People page

Track invitations and responses for the selected event.

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On the day

Tickets and Wallet passes

Events with check-in enabled issue individual QR tickets to attending guests.

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On the day

Assign check-in staff

When available, limit existing door staff to specific entrances.

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On the day

Check in attendees

Open Check-in from the event dashboard when ticket check-in is enabled.

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Planning

Share with your event team

Give a coordinator or caterer a private workspace without granting access to your organization dashboard.

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Event day

Review your event report

Review aggregate responses, arrivals, session attendance, and meal totals from Overview when event reports are available for your organization.

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Essentials

Plans and event credits

Choose event credits or a subscription to continue hosting beyond your first event.

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Troubleshooting

My sign-in email has not arrived

Check spam and the address you entered. Use Create account for a new organizer and Sign in for an existing account. Request a fresh link if the previous one expired.

My camera is not working

Allow camera access in your browser or device settings, close other apps using the camera, and reopen the scanner. Use a secure HTTPS connection.

My pass has not updated

Your pass must have been added with automatic updates enabled. Updates are queued and can take several minutes; delivery also depends on the phone’s connection. Open the existing pass to check it.

Guests cannot see a meal or session choice

Check that the choice is configured for the selected event and that any relevant session group is attached to the agenda. Review capacities, waitlists, and response deadlines.

Can guests respond without an account?

Yes. Guests use their personal invitation link or the public RSVP link provided by the organizer.